From voice conversations to an EBITDA-linked roadmap.
One engine. Pointed at your highest-stakes question.
The truth about how a business runs sits with the people doing the work, and it rarely reaches the top. Hey Echo surfaces it through structured voice conversations, and shapes what it brings back around the decision in front of you.
M&A, carve-outs, and integration
Map end-to-end processes with the people who run them. Surface dependencies, standalone gaps, integration misalignment, and where value is leaking, before Day 1 and through the first 100 days.
Output: process maps, TSA dependency and risk matrix, Day 1 readiness assessment.
AI and automation opportunity
Find where manual work and friction concentrate, then size the AI and automation opportunity in dollars, designed backward from the outcome rather than bolted onto steps that should not exist.
Output: process friction map, AI and automation ROI estimates, transformation roadmap.
Attrition and retention
Get the real reasons people leave, in their words, including the temp and frontline staff who never answer a survey.
Output: ranked attrition drivers, attrition risk map, retention action plan.
Change management and transformation readiness
See where a transformation will stall before it does. Surface resistance, blockers, and the gap between the plan at the top and the reality on the floor.
Output: readiness diagnostic, blocker map, prioritized interventions.
Used across industrials, financial services, healthcare, professional services, and mission-driven organizations.
We do not just tell you what is broken.We size what it is worth to fix it.
Most diagnostics map the current state and ask which steps AI can handle. That optimizes work that often should not exist. Hey Echo starts from the outcome a process is meant to deliver and designs the workflow backward. The current state is evidence, not the blueprint. The result is transformation, not just automation.
Designed backward from the outcome
We define the value the process must deliver, separate the steps that create value from the human glue holding systems together, then design the future state and size the gap.
The trap, and the real opportunity
Making a person faster at one step is the trap. Removing the manual glue between systems is the opportunity, and we put a dollar figure on it.
A roadmap tied to EBITDA
Every opportunity is sized in dollars and ranked by payback, sequenced against your existing workstreams. A roadmap your board can act on, not a list of pilots.
Why redesign beats acceleration
In a 2026 INSEAD and Harvard Business School field experiment across 515 firms with equal AI access, the firms shown how to redesign work around AI discovered 44% more use cases and generated 1.9x the revenue, on nearly 40% less outside capital.
Source: Kim, Kim and Koning, "Mapping AI into Production," INSEAD Working Paper 2026/20/STR, March 2026.
From hypothesis to insight in four steps.
Built from experience managing major transformation programs at McKinsey
Hypotheses agreed with leadership. Questions pre-tested by AI simulating responses. Tailored to what the CEO or COO wants to probe.
Each team member has a 15-minute voice conversation with the AI, scheduled into their day. Anonymous. Available in multiple languages.
Responses cluster into themes. Cross-team patterns and hidden drivers surface automatically. Expert-led analysis.
Ranked insights with severity scores. Prioritized actions tied to EBITDA improvement. Full report in 7 days.
Zero integration. No IT involvement. No system access. Workers receive a link, have a conversation, and the insight flows back automatically.
Feedback you can act on.See how teams use Hey Echo to uncover friction, align stakeholders, and accelerate transformation.
"Hey Echo completely changed how we understand our organization. We uncovered bottlenecks in onboarding that surveys missed."
"We scaled our internal interviews from 20 to 400 without adding any HR headcount. The AI summaries were report-ready immediately."
"The voice-first experience meant our field teams actually participated. We finally heard from employees who never fill out forms."
"Having structured data mapping operational friction across three regions allowed us to prioritize our IT roadmap effectively."